FAQs

1. Do you have a dental hygienist?
Yes, we do have a dental hygienist at our dentist in Hammersmith – Helen Mapley.

2. How can I pay my bill?
Payment option available: card/cash in the practice and online bank transfer.

3. Do you offer a payment plan?
No payment plans in place except long term treatments i.e Invisalign.

4. Is Dental implant surgery painful?
All our dental surgery treatments are done under local anaesthesia therefore no sensations of pain or discomfort will be present.

5. What do I do if I have a dental emergency and need urgent help?
In case of a dental emergency, patients can call our practice number and we will accommodate and see our patients. Dental emergencies are some of the following: bleeding, trauma, swelling and pain. Patients can also contact us via email, website or leave a message.

6. What guarantees do you offer on treatment?
International research suggests that the reasonable life expectancy of cosmetic reconstructive procedures such as veneers and crowns should be 10 to 12 years. This can only occur if regular maintenance and review of your gum health are carried out on a 4 to 6 monthly basis and your teeth are protected from nighttime grinding (if recommended). We guarantee your major dental treatment (crowns, inlays, veneers & bridges) for a five (5) year period – excluding trauma, provided (at least) six-monthly maintenance appointments are carried out, as well as regular evening wear of your night guard is followed. In the event of regular 4 to 6 monthly maintenance visits NOT being attended, your night guard NOT being worn or a traumatic injury to your front teeth, this guarantee will be null and void.

7. How long will the results of teeth whitening last?
Teeth whitening should last for more than 1 year. Diet and lifestyle will also have an impact on the longevity of the whitening results. Patients will be able to have a whitening top-up when and if required.

8. What should I do about bleeding gums?
Bleeding gums are often a cause of periodontal disease or poor oral hygiene. It is compulsory for patients to have regular hygiene visits and dental check-ups.

9. I have dentures. Is it necessary for me to still see my dentist?
Yes, patients wearing dentures (full or partial) will still have to see a dentist/ hygienist.

10. Is Invisalign better than braces?
Invisalign is a modern approach of orthodontic treatment. Overall, Invisalign is quicker, cleaner and more comfortable than metal braces, with less treatment time and fewer office visits.